Walmart Part Time Remote ? Work From Home

Join the Walmart team as a Part-Time Remote Customer Service Representative, where you'll have the opportunity to work from the comfort of your own home. As a vital member of our customer service team, you will play a crucial role in ensuring a positive shopping experience for our valued customers.

Key Responsibilities: ? Customer Support: ? Provide exceptional customer service through various communication channels, including phone, email, and chat. ? Assist customers with inquiries, product information, order status, and issue resolution. ? Order Processing: ? Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction. ? Collaborate with internal teams to address any order-related issues and discrepancies. ? Problem Resolution: ? Identify and resolve customer concerns and complaints effectively and professionally. ? Escalate complex issues to the appropriate channels for prompt resolution. ? Product Knowledge: ? Stay informed about Walmart's product offerings, promotions, and policies to provide accurate information to customers. ? Continuously update knowledge base to stay current with changes and updates. ? Communication: ? Maintain clear and concise communication with customers and team members. ? Collaborate with cross-functional teams to ensure seamless communication and issue resolution.

What You Will Do:
? Work independently from your home office to deliver exceptional customer service.
? Utilize various tools and technology platforms to assist customers and process orders.
? Adhere to Walmart's customer service standards and policies.
? Meet or exceed performance metrics related to customer satisfaction, issue resolution, and order processing.

Qualifications: ? High school diploma or equivalent. ? Previous customer service experience preferred. ? Excellent communication skills, both written and verbal. ? Ability to multitask and prioritize in a fast-paced environment. ? Basic computer skills and proficiency in using customer service tools and software. ? Comfortable working remotely and independently.

Schedule: This is a part-time remote position, offering flexible hours to accommodate your availability. Weekend and evening availability may be required.

Join Walmart's remote team and be part of a dynamic and customer-focused environment where your dedication to providing excellent service contributes to the success of our global retail brand.

Apply Job!