Customer Service Representative Remote
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities: ? Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ? Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. ? Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. ? Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements: ? 1-2 years proven experience in supporting client success ? Excellent written and verbal communication skills ? Ability to address complaints and issues with effective solutions and a positive attitude ? Passion for delighting customers with above and beyond service ? Excellent time-management and prioritization skills ? Familiarity with CRM system
Similar Remote Jobs
Customer Service Representative Remote
Posted on: 11-12-2024 17:45
Remote SLI Student Support
Posted on: 11-12-2024 17:45
Remote Personal Travel Assistant
Posted on: 11-12-2024 17:45
Data Entry Clerk (Remote)
Posted on: 11-12-2024 17:45
Assistant (Remote) (United States)
Posted on: 11-12-2024 17:45
Product Manager - E-Sports/Gaming
Posted on: 11-12-2024 17:45
Administrative Specialist I (Flexible/Hybrid)
Posted on: 11-12-2024 17:45
Apple Remote Job @($25/Hour)
Posted on: 11-12-2024 17:45
Interview Transcription and Ghostwriting
Posted on: 11-12-2024 17:45
Director, Pricing and Packaging
Posted on: 11-12-2024 17:45
Amazon Mechanical Turk
Posted on: 19-11-2024 06:06
Work at Home Game Tester / Product Reviewer - No Experience Needed
Posted on: 12-11-2024 02:59
Entry Level Customer Service Chat Assistant (No Experience)
Posted on: 29-09-2024 00:00
Best Online Typing Jobs Website
Posted on: 23-02-2025 00:00
Senior Photo Editor
Posted on: 11-09-2024 00:00
Tier 1 Support Specialist (Remote - Customer Service)
Posted on: 02-01-2025 03:59
Remote Typing and Transcription Administrator
Posted on: 16-11-2024 00:00
Care Coordinator (Remote)
Posted on: 27-09-2024 00:00
Staff Cybersecurity Incident Responder
Posted on: 23-02-2025 00:00
Remote Data Entry Worker
Posted on: 22-11-2024 05:34