Conduent live Chat Full-Time Remote Job - Hiring Now

Conduent is currently hiring full-time Live Chat Agents for a remote position. If you're someone with excellent communication skills, a passion for helping others, and a desire to work in a fast-paced, remote environment, then this could be the job for you. As a Live Chat Agent, you'll be supporting our clients by providing top-tier customer service through live chat platforms.

Key Responsibilities:

Provide real-time support via live chat for customers.
Assist with troubleshooting, inquiries, and issue resolution.
Offer knowledgeable responses to client queries.
Maintain high customer satisfaction by ensuring clear and accurate communication.
Manage a high volume of chats, ensuring timely responses.
Record and track customer interactions in CRM software.
Adhere to company policies, quality standards, and KPIs.

Qualifications:

High school diploma or equivalent required; Bachelor?s degree preferred.
Previous customer service or live chat experience is a plus.
Exceptional written communication skills.
Ability to multi-task and manage time effectively.
Self-motivated and able to work independently.
Tech-savvy, comfortable navigating multiple systems and software.
Must have a reliable internet connection and a quiet space for remote work.

Benefits:

Competitive salary.
Flexible full-time hours.
Work from home - no commuting required!
Health, dental, and vision insurance.
Paid time off (PTO).
401(k) with company match.
Paid training and development opportunities.

How to Apply:
Interested candidates are encouraged to apply immediately as we are hiring now. Please submit your resume along with a brief cover letter explaining your interest in the position.