Home-Based Appointment Setter (Entry Level)

Job Title:Home-Based Appointment Setter (Entry Level) Location:Remote (Work from Home) Company:Elevation Consulting Group Key Responsibilities: Travel Booking: ? Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities ? Provide expert advice on destinations, travel packages, and travel-related services ? Manage and update booking information, ensuring accuracy and alignment with client preferences ? Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience Customer Service: ? Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy ? Assist clients with changes, cancellations, and modifications to their travel plans ? Follow up with clients to ensure satisfaction and gather feedback on their travel experiences Scheduling Duties: ? Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members ? Maintain organized schedules and ensure timely execution of travel plans and related tasks ? Prepare and manage itineraries, confirmations, and travel documents Qualifications: ? Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems ? Excellent communication skills, both written and verbal, with a customer-centric approach ? Proficiency in using travel booking systems, CRM software, and other relevant tools ? Strong organizational skills with the ability to manage multiple tasks and prioritize effectively ? Detail-oriented with a high level of accuracy in handling bookings and scheduling ? Ability to work independently in a remote environment, demonstrating self-motivation and accountability ? Flexibility to adapt to changing priorities and handle unexpected issues with professionalism What We Offer: ? Competitive Salary:Attractive base salary with performance-based incentives ? Flexible Work Hours:Set your own schedule within a framework that supports work-life balance ? Remote Work:Enjoy the convenience and flexibility of working from home ? Professional Development:Opportunities for ongoing training and career growth within the travel industry ? Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family ? Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage ? Retirement Plan:401(k) plan with company match to help you plan for your future ? Paid Time Off:Generous paid time off, including vacation days and sick leave ? Employee Assistance Program:Access to resources and support for personal and professional development ? Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses ? Team Building:Virtual team events and activities to foster a supportive and collaborative work environment Powered by JazzHR 63jQqUDtz2