Engineering Manager - Community Support Platform
Description:
? You will lead a team of software engineers to level up how customer issues flow through our system and scale up our ability to serve customers and agents both.
? You will play a critical role in shaping the technical/product vision and building a strong engineering team.
? Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build high quality products and features
? Lead a team of (primarily) backend engineers.
? Lead the vision, technical direction and execution for a significant portion of the Customer Support Platform.
? Build a robust team by attracting top talent, mentoring individuals and managing conflict.
? Nurture a culture of engineering excellence.
Requirements: ? 9+ years of relevant software development industry experience in a fast paced tech environment ? 3-5+ years of leadership experience managing an engineering team ? Bachelor?s and/or Master?s/PhD degree, preferably in CS, or equivalent experience ? Strong expertise in optimizing complex system ? Excellent communication skills and the ability to work with various cross functional stakeholders ? Experience hiring, retaining and growing senior engineers and leaders with a track record of building productive, world-class engineering teams. ? Passionate about technical quality, efficiency and operational excellence.
Benefits:
? This role may also be eligible for bonus
? equity
? benefits
? Employee Travel Credits.
Similar Remote Jobs
Engineering Manager - Community Support Platform
Posted on: 03-02-2025 00:00
Remote Data Typist(Entry-Level) at Baysinger Trucking
Posted on: 03-02-2025 00:00
UI Designer - Fulltime (H1B/OPT) Accepted
Posted on: 03-02-2025 00:00
Remote Call Center Customer Service Representative
Posted on: 03-02-2025 00:00
Data Entry Agent - WFH REMOTE
Posted on: 03-02-2025 00:00
MBSAQIP Abstractor (Remote, Full-time, or Part-time)
Posted on: 03-02-2025 00:00
Work From Home- Assistant to Travel
Posted on: 03-02-2025 00:00
Papa Pal (Caregiver) in Stuart, FL
Posted on: 03-02-2025 00:00
Associate Manager, Fund Finance & Operations
Posted on: 03-02-2025 00:00
Work from Home Social Media Marketer
Posted on: 03-02-2025 00:00
Remote Full-Time Sales Copywriter Wanted | WFH
Posted on: 12-11-2024 02:59
Call Center Specialist- Part-Time
Posted on: 25-08-2024 00:00
Google online Remote Careers - Google Jobs In USA
Posted on: 16-07-2024 18:38
Vice President, Client Solutions - Banking & Financial Services
Posted on: 06-12-2024 06:00
Senior Vice President, Marketing
Posted on: 08-10-2024 00:00
Corporate Banking Middle Office, AVP
Posted on: 16-08-2024 00:00
Clinical Appeals Manager (RN)
Posted on: 19-07-2024 07:10
Vice President; Securities/Prod Spec III
Posted on: 31-01-2025 09:58
Consumer Product Evaluation Tester
Posted on: 25-09-2024 00:00
General Laborer-$17.00/HR 1st Shift
Posted on: 23-02-2025 00:00