Call Agent (Remote)

Remote, USA Full-time Posted 2025-06-16

Call Agent handles inbound calls from patients of private medical practices, managed care organizations, and military treatment facilities. Representatives of National Nurse Triage are individuals who answer inbound calls and respond to incoming calls from patients regarding medical advice, questions and inquiries. Agents place inbound calls into a call queue and registered nurses select the calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call agents are responsible for making outbound calls at times to set appointments and gather survey data. **THIS IS A REMOTE POSITION**

Requirements
? Open availability:
? Monday through Sunday.
? 5 p.m. to 8 a.m.
? Experience in dealing with the public.
? Medical Call center background a plus
? Excellent communication skills, including verbal with proper grammar.
? Ability to work with others in a close manner.
? Good computer skills.
? Good multi-tasking skills.

Skills and Specifications
? Technical expert in related computer applications.
? Able to react effectively and calmly in emergencies.
? Able to maintain customer confidentiality.

Education
? High school diploma or equivalent.

Apply for the Job

Call Agent (Remote)

Similar Remote Jobs

Call Agent (Remote)

B2B Sales Account Executive

Work from Home Virtual Assistant

Remote Special Education Teacher Missouri K-12

Handler (DOT) - Warehouse

Work from Home Inbound Customer Service (State of Missouri)

In-Home Doggy Boarding/Pet Sitter

Your Home, Your Office: Fully Remote Position

Remote Therapist/Mental Health Counselor

Patient Service Assistant

Warehouse Packer (Part-Time) – Boise

Workplace Food & Catering Manager, San Francisco

Retail Business Development Manager

Data Analyst-Diversity Equity Inclusion and Health Equity (Remote, North Carolina Based)

Behavioral Health Care Advocate - UM (Remote in CA)

CPT-5760 eCommerce Data Scientist Amazon Virtual Assistant - Data Science Expert

Home Based Assistant/Customer Service

Part-Time Delta Airlines Data Entry Remote Jobs: Earn $/Hour ? US

Spotify Live Chat Support Jobs (Customer service/ date entry)

Remote Temporary Customer Service Representative