Inbound Answering Service Agent - OHIO Residents Only
Responsibilities:
- Answer incoming phone calls and provide assistance to callers according to the account protocol
- Transfer calls to appropriate departments or individuals
- Take messages and relay them to the appropriate person
- Provide information and answer questions according to account settings
- Maintain a professional and courteous phone manner at all times
- Follow phone etiquette guidelines to ensure excellent customer service
- Assist with dispatching duties as needed
Qualifications:
- At least one year of previous answering service/call center experience
- Computer proficiency
- Typing at least 45 wpm with 90% accuracy
- Strong communication skills, both verbal and written
- Proficiency in English spelling and grammar
- Spanish bilingual is a plus
- Excellent phone etiquette and customer service skills
- Ability to talk and type simultaneously
- Positive attitude and composure under pressure
- A college degree is not required but is highly desirable.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 30 ? 40 per week
Benefits:
? Health insurance
? On-the-job training
? Paid time off
Physical Setting:
? Call center
Schedule:
? 8 hour shift
? Day shift
? Evening shift
? Holidays
? Morning shift
? Night shift
? Overnight shift
? Weekends as needed
Work Location: Remote
Similar Remote Jobs
Inbound Answering Service Agent - OHIO Residents Only
Posted on: 27-02-2025 00:00
Cash Collection Person
Posted on: 27-02-2025 00:00
Remote Virtual Sales Representative-(Work From Home)
Posted on: 27-02-2025 00:00
Live Chat Support Agent (Customer Support, Remote)
Posted on: 27-02-2025 00:00
CONTENT MODERATOR | VIDEO MODERATOR | US NEWS PLATFORM ACCOUNT
Posted on: 27-02-2025 00:00
Remote Position-Customer Service Experience Preferred
Posted on: 27-02-2025 00:00
Data Entry Assistant - Entry Level
Posted on: 27-02-2025 00:00
Virtual Assistant for Customer Service and Marketing
Posted on: 27-02-2025 00:00
Fully Remote Account Representative . - Now Hiring
Posted on: 27-02-2025 00:00
Amazon Work From Home Customer Service Jobs - Apply Now
Posted on: 27-02-2025 00:00
Fedex Data Entry Remote Jobs ?Entry Level
Posted on: 16-07-2024 18:49
Amazon Locker+ Customer Service Associate
Posted on: 21-11-2024 08:14
Product Manager II, Virtual Machine Instances, Google Cloud
Posted on: 09-10-2024 00:00
Industry Relations VP
Posted on: 06-02-2025 00:00
Head of Business Assurance for Financial Crimes Management (US)
Posted on: 31-10-2024 05:15
Project Manager (Remote)
Posted on: 19-12-2024 18:04
Online Order Filling Team Associate
Posted on: 20-01-2025 00:00
Part-Time Online Chat Jobs - Flexible Schedules, Earn $25-$35/Hour
Posted on: 24-01-2025 00:00
Manager Operations Process - Customer Experience - Remote
Posted on: 23-09-2024 00:00
Entry Level Caregiver - Enhanced Care
Posted on: 25-11-2024 05:19