Member Support Team Member

Sam's Club is hiring for Member Support Team Member

Sam's Club is seeking individuals who take pride in the work they do. By becoming a Member Support Team Member, you will be responsible for enhancing the shopping experience for our members, ensuring that they are satisfied with their visits.

In this role, you will:
? Keep the parking lot well-maintained and in good repair.
? Help members with their shopping tasks and assist in loading their belongings into their vehicles.
? Ensure that the carts are prepped and conveniently accessible.
? Stay on your feet and dynamic, no matter the atmospheric situation.

You will excel in this role if you:
? Succeed in bustling environments.
? Multi-task effectively.
? Prioritize member satisfaction.
? Able to remain standing for long periods and assist members in a timely manner.
? Deal with challenges by utilizing your problem-solving abilities.

You will make an impact by:
? Encouraging a constructive mindset, acknowledging, and thanking members.
? Offering exceptional assistance to customers and addressing their queries.
? Managing a spotless and tidy environment.

What You'll Do
? Club Pickup Orders: Notify members of pickup delays, inform them of product unavailability, suggest alternatives, guarantee products are selected and packaged according to company policies, oversee dispensing procedures, handle member concerns, and market company products and services.
? Facility Safety: Uphold the safety standards of the facility by conducting regular safety sweeps, following procedures for merchandise handling, and promptly reporting any unsafe situations.
? Member Service: Engaging in Member Service involves acknowledging and validating member requirements, aiding in purchasing decisions, conducting transactions, managing cash registers, locating and classifying inventory, maintaining organized sections, addressing and resolving issues, marketing products, organizing carts, assisting with item transport, and upholding cleanliness in parking spaces.
? Compliance: Conform to company procedures and moral codes, utilize the Open Door Policy, and execute operational approaches.
? Work Assignments: Utilize policies and resources, collaborate with managers and coworkers, prioritize tasks, communicate progress, address improvement opportunities, and adapt to changes.

Benefits:
? Health: Health plans typically include medical, vision, and dental benefits.
? Financial: 401(k), stock purchase, company-paid life insurance.
? Paid Time Off: Parental leave, family care leave, bereavement, jury duty, voting, and vacation are all part of the Paid Time Off (PTO) benefits.
? Additional: Among the additional benefits are provisions for short-term and long-term disability, company discounts, Military Leave Pay, and financial assistance for adoption and surrogacy.
? Education: The Live Better U program at Walmart offers covered expenses for various education benefits, such as completing high school, earning bachelor's degrees, and enhancing English language skills.

Hourly Wage Range: Within this role, individuals can earn between $16.00 and $23.00 for each hour worked

Additional Compensation: Compensation might vary from $0.35 to $3.00 per hour, based on a variety of considerations.

Minimum Qualifications

Outlined below are the essential criteria for this position. If there are no details provided, it signifies that there are no specific minimum qualifications.

Preferred Qualifications
? Customer Service
? Proficiency in managing sales transactions through operation of a cash register
? Proficiency in managing mobile retail applications