Teleperformance Work-from-Home Customer Service Jobs

Teleperformance Work-from-Home Customer Service Jobs

Company: Teleperformance

About Us:

Teleperformance is a global leader in customer experience management, providing top-tier customer service solutions to some of the world?s most recognized brands. We are committed to innovation, excellence, and creating a supportive work environment for our employees. If you are looking for a rewarding work-from-home opportunity with a company that values growth, inclusivity, and career development, we encourage you to apply.

Position Overview:

As a Work-from-Home Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, troubleshooting issues, and providing exceptional service. This role is ideal for individuals with strong communication skills and a passion for helping others.

Responsibilities:

Respond to customer inquiries via phone, chat, or email in a professional and timely manner.

Provide accurate information and solutions to customers regarding products or services.

Resolve customer complaints and escalate complex issues when necessary.

Maintain detailed records of customer interactions and follow up when needed.

Meet performance goals, including customer satisfaction and response time metrics.

Adapt to company policies and training materials to stay updated on products and services.

Requirements:

High school diploma or equivalent (some college is a plus).

Strong verbal and written communication skills.

Ability to work independently and efficiently in a remote setting.

Basic computer skills, including proficiency in typing and navigating multiple systems.

A quiet, dedicated workspace with a stable internet connection.

Previous customer service experience is a plus but not required.

Benefits:

Competitive hourly wage with opportunities for performance-based incentives.

Work-from-home flexibility with full-time and part-time positions available.

Paid training to set you up for success.

Career growth opportunities within Teleperformance.

Employee wellness programs and professional development resources.

Health Insurance:

Comprehensive health coverage, including medical, dental, and vision insurance.

Access to mental health and wellness support services.

Why Join Us?

Be part of a globally recognized company with a strong reputation in customer service.

Work from the comfort of your home while enjoying a stable career.

Join a diverse, inclusive, and supportive team that values employee well-being.

Gain valuable skills and experience with industry-leading training programs.

How to Apply:

If you?re ready to start a fulfilling career in customer service, we?d love to hear from you! Submit your application online, including your resume and a short cover letter explaining why you're interested in this position.