Customer Service Representatives/Healthcare-Remote

Employer Industry: Healthcare/Health Insurance

Why Consider This Job Opportunity...
? Competitive pay rate of up to $16/hour
? Medical, dental, and vision benefits
? Paid training provided
? Advancement opportunities within the organization
? Weekday schedule, Monday-Friday, 8AM-5PM EST
? Company-provided equipment

What To Expect (Job Responsibilities)
? Assist providers with claims, investigations, and appeals
? Handle authorizations and utilization management appeals
? Respond to eligibility and benefits inquiries
? Document provider inquiries and specific details
? Assist with educating providers on self-service options

What Is Required (Qualifications)
? High School Diploma or equivalent
? 1-2 years of experience in a high-volume call center as a customer service representative
? Effective verbal and written communication skills
? Strong typing and analytical abilities with a typing speed of 40 WPM
? Active listening and problem-solving abilities

How To Stand Out (Preferred Qualifications)
? 1-2 years of experience in a medical office setting
? 1-2 years of experience with healthcare insurance
? Experience with billing, coding, or back-end processing

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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