Customer Service Representative - Call Center, Onsite, No Remote

Remote, USA Full-time Posted 2025-07-21

Call Center - Customer Service Representative (CSR) Note: This is an onsite position only - There is no remote work

Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a full time Call Center Representative opportunity for a Federal client in Fresno, CA...

Selling Points:
? Additional pay differential for the overnight shift
? Full-time position with benefits!
? Inbound calls only
? Work at a premier medical facility
? Help support our veterans

Essential Duties and Responsibilities
? Schedule - Monday, Tuesday, Wednesday 3:00pm-11:30pm , Thursday, Friday 11:00pm-7:30am
? Opportunity to work additional shifts.
? Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism.
? Transfers calls accurately, quickly, and efficiently for customers.
? Maintains an above average attendance record.
? Follows established standard operating procedures.

Qualifications/Requirements
? High school diploma required
? Prior customer service or call center experience preferred.
? Ability to work without direct supervision
? Knowledgeable about Microsoft Office
? Can work well with medical staff, veterans and elderly
? Has a good work ethic
? Outstanding verbal communication skills (phone etiquette).
? Detail oriented, ability to multi-task, and highly organized.

Veterans and previous federal experience encouraged to apply

Must be able to pass an extensive background check

Apply for the Job

Customer Service Representative - Call Center, Onsite, No Remote

Similar Remote Jobs

Customer Service Representative - Call Center, Onsite, No Remote

Remote Chat Support Specialist (Entry Level / No Experience)

California School- ASAP Need for Virtual SLP (High School)

UPS Remote Data Entry Clerk Typing ? Start Today

Remote Text Chat Operator (Entry Level / Flexible Hours)

Legal Transcription Specialist (Remote Contract Position) for VIQ Solutions

Coding Specialist III - Full Time Days - Remote

WORK FROM HOME ($16/Hr.)- Customer Service Rep Addison, TX

Disney Remote Data Entry Jobs - No Experience Needed

Online Chat Operator (Entry-level) ? The EliteJob In UAE

Remote Travel Agent (Niche Market - Disney Vacations)

Data Entry Clerk / Transcriber ($75k-185k)

Operations Coordinator

Associate Attorney - Insurance Defense Construction Defect - Remote, Hybrid or In Office

Walmart Data Entry Work From Home Jobs - No Experience Required

Entry-level Software Engineer

Aetna Data Entry Remote Jobs work At Home Careers (Part-Time) ...

Executive Assistant (Remote Part-time or Full-time)

Southwest Airlines Customer Service Agent Jobs WFH

Amazon Flex Specialist – Remote