Call Agent (Remote)

Remote, USA Full-time Posted 2025-04-18

Call Agent handles inbound calls from patients of private medical practices, managed care organizations, and military treatment facilities. Representatives of National Nurse Triage are individuals who answer inbound calls and respond to incoming calls from patients regarding medical advice, questions and inquiries. Agents place inbound calls into a call queue and registered nurses select the... calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call agents are responsible for making outbound calls at times to set appointments and gather survey data. **THIS IS A REMOTE POSITION**

Requirements
? Open availability:
? Monday through Sunday.
? 5 p.m. to 8 a.m.
? Experience in dealing with the public.
? Medical Call center background a plus
? Excellent communication skills, including verbal with proper grammar.
? Ability to work with others in a close manner.
? Good computer skills.
? Good multi-tasking skills.

Skills and Specifications
? Technical expert in related computer applications.
? Able to react effectively and calmly in emergencies.
? Able to maintain customer confidentiality.

Education
? High school diploma or equivalent.

Employment Type: PART_TIME

Apply Job!

Apply for the Job

Call Agent (Remote)

Similar Remote Jobs

Call Agent (Remote)

Full Stack Developer

Support specialist remote

Customer Support Representative

Customer service data

Data Entry Operator

Social Media Intern

Data Entry Clerk

Delivery Service Representative

Weekend Travel Coordinator

Remote Jobs - Work From Home At Software Industry

Remote RN Supervisor - Flexible Work Options

Manager, Talent Development

Dispatcher GSCC Full-Time

Assistant Service Line Administrator

Web Virtual Assistant for YouTube, Instagram, and Squarespace

Remote Data Entry & Customer Support Specialist: Work from Home Opportunity

Remote Data Entry Clerk

Entry Level Data Entry Clerk (Full Remote)

Front Desk Receptionist