Remote Customer Service Representative
We are looking for a customer service representative to join our team for our remote work. This person will drive customer satisfaction by answering questions, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high quality service in every customer interaction...
Responsibilities:
Manage customer communications - Respond to inbound calls and emails to answer customer questions, requests and issues.
Advise on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customer interactions in internal system for cross-functional knowledge and relationship development.
Requirements:
High school diploma
Computer
Headset
Proven prior experience in supporting customer success (phone or in person).
Excellent written and verbal communication skills
Ability to address complaints and problems with effective solutions and a positive attitude
Passion for delighting customers with service that goes above and beyond expectations
Excellent time management and prioritization skills
Strong time management skills
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 28-08-2024 00:00
Online Special Education Specialist
Posted on: 28-08-2024 00:00
Manufacturing Process Scientist (CMC)
Posted on: 28-08-2024 00:00
Virtual Special Education Consultant
Posted on: 28-08-2024 00:00
Entry Level Remote Agent
Posted on: 28-08-2024 00:00
Service Availability Support Manager
Posted on: 28-08-2024 00:00
Hospice Medical Billing Specialist
Posted on: 28-08-2024 00:00
Detailer ? Fairbanks, Alaska
Posted on: 28-08-2024 00:00
Senior Accountant/Analyst-Rotational Program (85K-95K)
Posted on: 28-08-2024 00:00
X-ray X Ray Tech
Posted on: 28-08-2024 00:00
Webflow and Front End Web Developer
Posted on: 15-10-2024 08:31
Southwest Airline Remote Jobs(At Work Home)
Posted on: 03-09-2024 00:00
Toyota Remote customer service jobs - Work From Home
Posted on: 16-07-2024 18:54
Apple Home Advisor (Work From Home Job) - United States
Posted on: 19-11-2024 06:08
United Airlines Remote (Data Entry, Advance Level Job)
Posted on: 02-08-2024 17:49
Social Media Manager ? TV & Titles (National Geographic) Washington, DC, USA
Posted on: 19-02-2025 06:30
Email and Chat Billing Associates for the DEAF Community
Posted on: 13-08-2024 00:00
Call Center ( Remote) Job
Posted on: 08-01-2025 08:06
National Account Manager, Business Services (Remote)
Posted on: 28-10-2024 09:49
Senior Associate, Procurement
Posted on: 23-09-2024 00:00