amazon remote customer service (Work From Home)

Remote, USA Full-time Posted 2025-04-18

Amazon Remote Customer Service (Work From Home)

Job Summary...

Job Type: Full-time, Part-time, Remote

Salary: Competitive hourly rate

Company: Amazon

Location: Work From Home

Benefits: Health insurance, 401(k), Paid time off, Employee discounts

Job Description

Amazon is looking for enthusiastic, customer-focused individuals to join our Remote Customer Service team. As a part of our team, you will be the first point of contact for our customers and play a crucial role in managing and resolving their inquiries.

Requirements
? High-speed internet connection and a quiet, dedicated workspace at home.
? Excellent verbal and written communication skills.
? Proficiency in basic computer applications such as Microsoft Office.
? Previous customer service experience is a plus.
? A high school diploma or equivalent is required.
? Ability to work flexible hours, including evenings, weekends, and holidays if needed.

Responsibilities
? Respond promptly to customer inquiries via phone, email, or chat.
? Provide accurate, valid, and complete information by using the right methods and tools.
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
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