Virtual Customer Support Associate – Remote
Virtual Customer Support Associate – Remote
Job Summary
Job Type: Full-time
Salary: Competitive hourly rate
Company: XYZ Solutions
Location: Remote
Benefits: Health insurance, Paid time off, Flexible work hours, Professional development opportunities
Job Description
XYZ Solutions is seeking a dedicated and customer-focused Virtual Customer Support Associate to join our team. As a remote position, this role offers the flexibility to work from anywhere while providing exceptional support to our valued customers. The ideal candidate will have strong communication skills, a problem-solving mentality, and a passion for helping others.
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma or equivalent; college degree preferred
Responsibilities
- Manage large amounts of incoming calls and emails
- Identify and assess customers? needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Similar Remote Jobs
Virtual Customer Support Associate – Remote
Posted on: 12-09-2024 00:00
Part time work from home no experience jobs in New York
Posted on: 12-09-2024 00:00
Delta Airlines Flight Attendant No Experience Required Part-Time
Posted on: 12-09-2024 00:00
Remote Data Entry Clerk – $18/Hour Part-Time Flexible Hours
Posted on: 12-09-2024 00:00
Retail Associate (Part-Time – Flexible)
Posted on: 12-09-2024 00:00
Passenger Van Driver
Posted on: 12-09-2024 00:00
Customer Service Representative – Start Today
Posted on: 12-09-2024 00:00
Amazon jobs at home – Office Associate (Part-Time Remote Job)
Posted on: 12-09-2024 00:00
Remote Virtual Assistant – Full Remote Data Entry Position
Posted on: 12-09-2024 00:00
American Airlines Junior Flight Attendant Entry Level Travel Opportunities
Posted on: 12-09-2024 00:00
Start Your Career: High-Paying Remote Jobs with No Experience Needed
Posted on: 16-11-2024 00:00
Customer Service Representative - State Farm Agent Team Member
Posted on: 27-02-2025 00:00
Data Entry Pharmacy Technician - On-Site Training with Remote Flexibility
Posted on: 03-09-2024 00:00
Sr. Staff Engineer, Policy Platform [REMOTE]
Posted on: 20-01-2025 06:20
Graphic Design College Intern (Paid) for the WIZDM Internship Program
Posted on: 27-02-2025 00:00
AVP, Medicare Call Center Operations (REMOTE)
Posted on: 29-10-2024 05:42
Delta Airlines Careers Remote Customer Service, Delta Hiring
Posted on: 04-11-2024 05:37
CVS Data Entry Jobs (Remote) $25/Hour ? Hiring Now
Posted on: 15-09-2024 00:00
Sales Associate (PT), Disney Theatrical Group
Posted on: 18-12-2024 18:22
Southwest Airlines Customer Service Agent Jobs WFH
Posted on: 11-12-2024 17:46