Customer Service Representative - 100% REMOTE
Job Description
A Customer Service Representative ideally would have startup experience who embraces versatilities and a fast-paced working environment. This person must be able to multitask, be adaptive to business needs, have very positive energy, be collaborative, and be customer-centric...
Responsibilities
? Respond to all inbound inquiries (phone, email, and chat) from applicants with effective communication and problem solving skills.
? Provide technical assistance to applicants allowing them to complete their applications.
? Navigate a computerized system for responding and/or troubleshooting to applicants questions.
? Must have excellent verbal and written communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
? Strong interpersonal skills, verbal and written communication skills, and most importantly the ability to empathise with applicants.
? Become and remain knowledgeable about all FORWARD application programs to provide excellent applicant support
? Identify inefficiencies in workflows and suggest solutions.
Qualifications
? 2+ years of customer service experience, effective communication skills both orally and in writing
? You are technically savvy and able to learn new systems and processes quickly
? Strong ability to work well with people from varied cultural, socioeconomic, educational, and experiential backgrounds
? Demonstrated ability to work independently and to adapt quickly to new challenges
? Ability to work with a high volume of activity (phone, email, and chat)
? Bilingual abilities preferred; English/Chinese (Mandarin)/Spanish
? High level of organization and attention to detail
? 6 am-3 pm schedule preferred
? Have U.S. work authorization
Additional Information
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Similar Remote Jobs
Customer Service Representative - 100% REMOTE
Posted on: 16-07-2024 18:35
Customer Service Representative - Remote (Healthcare)
Posted on: 16-07-2024 18:35
Customer Service Representative - Work from Home
Posted on: 16-07-2024 18:35
Customer Service Representative - Work from Home...
Posted on: 16-07-2024 18:35
Customer Service Representative (Healthcare) Remote
Posted on: 16-07-2024 18:35
Customer Service Representative (Remote U.S.)
Posted on: 16-07-2024 18:35
Customer Service Representative (Remote)
Posted on: 16-07-2024 18:35
Customer Service Representative (REMOTE)(12-9pm EST Shift)
Posted on: 16-07-2024 18:35
Customer Service Representative- Nights and Weekends (Full Time)
Posted on: 16-07-2024 18:35
Customer Service Representative Work From Home
Posted on: 16-07-2024 18:35
Remote Customer Service Representative at Walmart - Work From Home Jobs
Posted on: 10-09-2024 00:00
Remote Cruise Sales Specialist
Posted on: 30-09-2024 00:00
Sr technical product
Posted on: 31-10-2024 05:14
Flexible Career Opportunity in Early Childhood Learning & Education
Posted on: 27-02-2025 00:00
Data Engineer III - Mainframe DB2/DBA
Posted on: 27-02-2025 00:00
Virtual - Customer Service?
Posted on: 27-02-2025 00:00
Field Community Health Worker - Remote in Kansas City, Missouri
Posted on: 30-11-2024 09:46
Experience Team (EX) - UX Researcher Internships - Summer 2025
Posted on: 05-02-2025 00:00
Entry Level Remote Position
Posted on: 19-11-2024 06:06
Customer Service Representative -Sales (Work From Home)
Posted on: 27-08-2024 00:00