Virtual Call Center Agent (Remote)
About Company (Work From Home Position)
Empowering Digital Transformation through Social Media & IT Services...
With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. Our goal is to help businesses thrive in the digital era by leveraging cutting-edge technologies and tailored strategies.
Virtual Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the companys positive reputation. They often have the following responsibilities: ? Take customer calls and provide accurate, satisfactory answers to their queries and concerns ? De-escalate situations involving dissatisfied customers, offering patient assistance and support ? Call clients and customers to inform them about the companys new products, services and policies ? Guide callers through troubleshooting, navigating the company site or using the products or services ? Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items ? Collaborate with other call center professionals to improve customer service ? Help to train new employees and inform them about the companys customer management policies
Only Candidate from US will be shortlisted
Similar Remote Jobs
Virtual Call Center Agent (Remote)
Posted on: 24-09-2024 00:00
Remote Call Center Representative (Internal)
Posted on: 24-09-2024 00:00
Remote Healthcare Customer Service Representative
Posted on: 24-09-2024 00:00
Inbound Calling Executive - Remote
Posted on: 24-09-2024 00:00
EDI Project Manager (Part Time)
Posted on: 24-09-2024 00:00
Remote Chat Support (Entry Level)
Posted on: 24-09-2024 00:00
Back Office istant Manager Remote
Posted on: 24-09-2024 00:00
Senior National Accounts Manager (BN)
Posted on: 24-09-2024 00:00
Patient Scheduler II - Remote
Posted on: 24-09-2024 00:00
Work From Home Teen Jobs
Posted on: 24-09-2024 00:00
Customer Service Representative Lead - Remote in Las Vegas, NV
Posted on: 06-11-2024 04:55
Staff Engineer, Fullstack ? Digital Experience (REMOTE)
Posted on: 17-12-2024 18:02
Maintenance Technician - 3rd Shift
Posted on: 08-01-2025 08:06
Part-Time Twitch Chat Agent | Work from Home | Moderate Twitch chats and engage with viewers while enjoying the benefits of a remote, part-time role.
Posted on: 16-01-2025 19:17
Titleist.com Remote Chat Representative
Posted on: 31-01-2025 09:57
Content Developer, Selling Partner Support SOP
Posted on: 27-08-2024 00:00
Customer Service Representative - Work From Home South East Region
Posted on: 16-07-2024 18:46
Legal Secretary/Executive Assistant (Law Firm), Remote Job
Posted on: 20-01-2025 00:00
Retail Sales Associate - Part-Time
Posted on: 05-02-2025 00:00
Sr Experience Designer III Job at Verizon in Annapolis Junction
Posted on: 24-01-2025 04:53