Remote Customer Support Specialist (Part-Time)

Job Summary

Job Type: Part-Time...

Salary: $20.00 per hour

Working Hours: Under 4 hours per day

Company: Part-Time-USA-Jobs Inc.

Location: Remote (USA)

Benefits: Health, Dental, Paid Training, Paid Vacations

Description

Part-Time-USA-Jobs Inc. is seeking a Remote Customer Support Specialist to join our dynamic team. As a Customer Support Specialist, you will be the first point of contact for our customers, providing unparalleled service and ensuring a seamless user experience. This is a part-time position, offering flexibility and remote work opportunities, making it ideal for those who need a balanced work-life arrangement.

In this role, you will be responsible for handling customer inquiries via phone, email, and chat, resolving issues promptly, and escalating complex situations to the appropriate departments. You will also provide feedback to improve customer service processes and contribute to a positive team environment.

Requirements
? High school diploma or equivalent
? Minimum 1 year of customer service experience
? Proficient in using CRM software
? Excellent verbal and written communication skills
? Strong problem-solving abilities
? Ability to work independently and as part of a team
? Reliable internet connection and a quiet workspace

Responsibilities
? Respond to customer inquiries via phone, email, and chat
? Resolve customer issues and escalate unresolved cases when necessary
? Document customer interactions and maintain accurate records
? Provide product information and technical support
? Assist with order processing and account management
? Collaborate with other departments to address customer needs
? Contribute to process improvement initiatives

Benefits
? Competitive hourly wage of $20.00
? Health and dental insurance
? Paid training programs
? Paid vacations and holidays
? Flexible working hours
? Remote work opportunities
? Positive and inclusive work environment

Educational Qualifications

High school diploma or equivalent is required. Additional certifications in customer service or related fields are a plus.

Experience

Minimum of 1 year of experience in customer service is required. Experience in remote work settings and proficiency in CRM software is highly desirable.

Company Overview

Part-Time-USA-Jobs Inc. is a leader in providing flexible part-time job opportunities across the United States. We believe in empowering our employees with the resources they need to succeed, balancing professional growth with personal well-being. Our mission is to connect talented individuals with fulfilling part-time work that accommodates their lifestyle, ensuring a positive impact on both our customers and team members.

If you are passionate about customer service and looking for a flexible, remote part-time job, we?d love to hear from you!

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