Analyst, Account Management

At CVS Health, we are looking for a talented individual to join our team as Analyst, Account Management. This is an excellent opportunity for a highly motivated professional who is eager to contribute to our company?s success.Ideal candidates will possess a strong combination of strategic and analytical skills, have experience working in account management, and have a passion for delivering... outstanding customer service. The Analyst, Account Management will be responsible for managing CVS Health?s relationships with our customers, providing analysis and insights to guide our growth strategies, and developing and maintaining high-quality processes.We are seeking candidates who have a Bachelor?s degree in Business, Economics, or a related field with a minimum of 3 years of experience in account management. A strong understanding of customer relationship management (CRM) software and excellent communication and organizational skills are also essential for this role. The successful candidate will be an independent problem-solver who is eager to take ownership of projects and help drive our business forward.If you are an experienced and driven professional who is looking to join a fast-paced and rewarding team, we encourage you to apply.

Responsibilities:

Manage CVS Health?s customer relationships and provide analysis and insights to support growth strategies
Develop and maintain high-quality processes for account management
Utilize customer relationship management (CRM) software to manage customer accounts
Provide outstanding customer service to ensure customer satisfaction
Analyze customer data and develop strategies to drive sales
Develop and implement marketing campaigns to promote products and services
Monitor customer feedback and use it to improve customer experience
Prepare detailed reports and presentations to share customer insights
Collaborate with other departments to ensure customer needs are met
Stay up to date on industry trends and maintain professional relationships with customers

CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

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