Bilingual Front Desk Medical Receptionist

Remote, USA Full-time Posted 2025-04-25

Bilingual Front Desk Medical Receptionist
Houston Metro Urology, Houston's largest and most comprehensive urology group is seeking an experienced Bilingual Front Desk Medical Receptionist to join our team.
? Consistently demonstrate exceptional patient care which is the heart of HMU.
? Coordinating patient care throughout the clinic: schedule and confirm appointments and check-in/out patients.
? Answer incoming calls, check messages, and return calls in a timely manner and answer inquiries on the phone, in person, or by email in a helpful, respectful, and efficient manner.
? Maintain the front desk and reception areas.
? Managing and updating patient records in Athena.
? Make sure all information has been received from new patients before their arrival and that all information is entered into the system accurately.
? Verify patient information on returning patients: demographics, referring doctor; pharmacy information, email address, and current insurance information.
? Take pictures of patients for patients' files.
? Print daily appointment schedules, check fee slips and patient accounts for next day?s schedule including checking for referrals, overdue balances, labs, etc.
? Fill in for other positions in the front office when required.

Education:
? High school or equivalent (Required)

Required Qualifications: ? Minimum 1-2 years of experience in a medical office or healthcare setting. ? Proficiency in medical terminology and familiarity with insurance verification processes. ? Strong computer skills, including experience with Electronic Medical Record (EMR) systems. ? Bilingual (English and Spanish)

Preferred Qualifications: ? Athena software experience ? Phlebotomy experience

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance

Schedule:
? 8 hour shift
? Monday to Friday

Application Question(s):
? Desired Salary

Education:
? High school or equivalent (Required)

Experience:
? Medical terminology: 2 years (Required)
? Medical receptionist: 2 years (Required)
? Microsoft Office: 2 years (Required)

Language:
? Spanish (Required)

Ability to Relocate:
? Sugar Land, TX 77479: Relocate before starting work (Required)

Work Location: In person

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