Call Center Agent (100% Remote) US ONLY
About the job Call Center Agent (100% Remote) US ONLY
JOB OVERVIEW:
? Customer Care Representative Full-Time
? Reports to Customer Care Team Lead
? 100% Remote work from home!
RESPONSIBILITIES: ? Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ? Delivers quality customer satisfaction with every contact ? Meets key individual productivity metrics in line with department goals ? Displays understanding and follow through with policies and guidelines ? Communicate to management regarding issues ? Other duties as assigned
SKILLS:
? Strong verbal and written communication skills
? Fast typing speed (at least 50 wpm or above)
? Tech-savvy and a fast learner
? Customer-focused
? Ability to work under stress to achieve targets
? Previous experience with Zendesk is a plus
? College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ? A desktop or laptop (2015 or newer, Mac or PC) ? A voice-capable headset, and a webcam to carry out training and work duties. ? Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ? A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) US ONLY
Posted on: 06-12-2024 06:00
Administrative Specialist (Remote) - Provost Service Center
Posted on: 06-12-2024 06:00
West Virgina - Remote *GENERAL EDUCATION* Teacher
Posted on: 06-12-2024 06:00
Remote Telephone Operator ***NORTH CAROLINA RESIDENTS ONLY***
Posted on: 06-12-2024 06:00
Remote Assistant Administrative | Work from Home
Posted on: 06-12-2024 06:00
Senior FullStack Engineer - React /NodeJS, Java
Posted on: 06-12-2024 06:00
Email/Chat Support Specialist at Reliable Sign Supply
Posted on: 06-12-2024 06:00
Virtual Customer Service Representative (Work From Home)
Posted on: 06-12-2024 06:00
Remote Insurance Agent - No Experience Needed
Posted on: 06-12-2024 06:00
Data Entry Clerk / Part Time (Remote)
Posted on: 06-12-2024 06:00
Data Entry Specialist (Part-Time, Evening)
Posted on: 20-08-2024 00:00
Sales Representative - Cloud Infrastructure
Posted on: 16-07-2024 18:39
Entry Level FedEx Data Entry Specialist - Apply Now
Posted on: 16-07-2024 18:54
Developer Channels Admin Support
Posted on: 25-08-2024 00:00
Online Data Entry Jobs for Students without Investment
Posted on: 03-01-2025 07:35
Backend Engineer - Python, Django
Posted on: 16-08-2024 00:00
Behavior Analyst (BCBA)
Posted on: 24-10-2024 05:37
Part Time Merchandiser
Posted on: 09-11-2024 04:39
Amazon ? SDE I, Offers Experience ? Seattle, WA
Posted on: 09-11-2024 04:38
Social Media Manager (National Geographic)
Posted on: 16-11-2024 00:00