Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 27-02-2025 00:00
House Manager/Personal Assistant
Posted on: 27-02-2025 00:00
Mobile Support Analyst - ITIL
Posted on: 27-02-2025 00:00
Work online as a chat moderator
Posted on: 27-02-2025 00:00
On Air Personality - Milwaukee Bucks YouTube Channel
Posted on: 27-02-2025 00:00
Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)
Posted on: 27-02-2025 00:00
Online Survey Taker
Posted on: 27-02-2025 00:00
Fully Remote Data Entry Clerk ? No Experience Needed
Posted on: 27-02-2025 00:00
(Part-time jobs) Amazon Jobs: Work from Home Customer Service Opportunities ? No Experience Needed
Posted on: 27-02-2025 00:00
Remote Data Entry Clerk (Entry Level)
Posted on: 27-02-2025 00:00
Amazon Delivery Driver
Posted on: 02-08-2024 17:49
Chef De Partie
Posted on: 05-12-2024 05:15
Jobs on the Phone Working from Home ? Transition to a Non-Phone Role as a Live Chat Agent, $25-$35/hr
Posted on: 27-02-2025 00:00
Apple Home Advisor Position with Competitive Benefits - Join Now!
Posted on: 27-02-2025 00:00
English (US) Online Task Contributor
Posted on: 25-10-2024 07:24
F/P Time Typing Data Entry - Work From Home Customer Service Representative
Posted on: 27-02-2025 00:00
Data Entry Operator (REMOTE)
Posted on: 27-11-2024 06:07
AT&T Remote Jobs (Live Chat, Customer Support, Data Entry, Entry Level)
Posted on: 15-09-2024 00:00
Apple Home Advisor Jobs: Customer Support at Apple
Posted on: 24-09-2024 00:00
Online Product Reviewer / Tester (Remote, Immediate Start)
Posted on: 23-02-2025 00:00