Call Center Agent {Remote}
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for our customers, answering their inquiries and resolving any issues they may have.
Responsibilities...
? Receive inbound calls and assist customers in a professional manner
? Provide accurate information about our products and services to customers
? Handle and resolve customer complaints and concerns effectively and efficiently
? Document all customer interactions and details of inquiries or complaints
? Follow up on customer inquiries not immediately resolved
? Provide excellent customer service by going above and beyond to meet customer needs
? Identify opportunities to upsell products or services to customers
Requirements
? High school diploma or equivalent
? Previous experience in a call center or customer service role preferred
? Excellent verbal and written communication skills
? Ability to handle a high volume of calls and maintain professionalism
? Strong problem-solving and decision-making skills
? Ability to multitask and prioritize tasks effectively
? Proficiency in using computer systems and software, including MS Office
Location : Phoenix, AZ
Similar Remote Jobs
Call Center Agent {Remote}
Posted on: 25-08-2024 00:00
Join our Talent Pool!
Posted on: 25-08-2024 00:00
Vice President of Transformation
Posted on: 25-08-2024 00:00
Jr/ Order Operations Specialist
Posted on: 25-08-2024 00:00
Entry Level Virtual Assistant
Posted on: 25-08-2024 00:00
Call Center Specialist- Part-Time
Posted on: 25-08-2024 00:00
Assistant Director: Online Education
Posted on: 25-08-2024 00:00
Disability Services Office Coordinator
Posted on: 25-08-2024 00:00
Google Cloud Account Executive
Posted on: 25-08-2024 00:00
Call Centre Representative - Remote
Posted on: 25-08-2024 00:00
HOTEL FRONT OFFICE HOST
Posted on: 27-02-2025 00:00
Director Customer Support
Posted on: 27-02-2025 00:00
AI Expert Contributor: Bioengineering (Part-Time, Flexible Schedule)
Posted on: 19-12-2024 18:04
Entry Level Product Tester ? Reviewer (Work from Anywhere)
Posted on: 22-10-2024 05:28
Mail Service Operator
Posted on: 16-01-2025 19:15
Account Lowes Programs Manager
Posted on: 14-10-2024 04:22
Amazon Delivery Driver
Posted on: 23-09-2024 00:00
Remote Live Chat Support Agent (Entry Level)
Posted on: 01-07-2024 16:51
Part-Time Thumbnail Job Designer (players wanted!) - Work From Home Jobs
Posted on: 23-01-2025 00:00
Staff Full Stack Software Engineer
Posted on: 03-02-2025 00:00