Call Center - Chat Specialist

Remote, USA Full-time Posted 2025-04-18

Job Description:

Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally. Involves... referring customers to the appropriate line of business for products or services not supported. Uses a combination of pre-approved messaging and free form responses to create a personalized experience for each of our clients. May interact with more than one client at a time. Accountable for a great client experiences and successful resolution of all requests.

Skills:
? Attention to Detail
? Customer and Client Focus
? Interpret Relevant Laws, Rules, and Regulations
? Written Communications
? Adaptability
? Client Experience Branding
? Customer Service Management
? Issue Management
? Problem Solving
? Advisory
? Business Development
? Client Solutions Advisory
? Consulting
? Research

Apply Job!

Apply for the Job

Call Center - Chat Specialist

Similar Remote Jobs

Call Center - Chat Specialist

Remote Call Center Leader $23/hr

Account Partner - Crossix Audiences

Data Analyst / Data Scientist

Customer Service Representative - Remote

Apple Home Advisor Job Opportunity

Call Center Representative - REMOTE

Call Center Agent - Remote

Data Entry (work from home)

Remote Opportunities with Major Airlines

Disney remote data entry Jobs in united states

RN Med Surg / Telemetry - $2,205 per week

[Part-Time Remote Jobs] American Airlines Customer Service ? Work From Home Jobs $27/Hour

Lead Experience Designer Shopping Journey

Community Specialist, Channel Retail

Product Manager II, DevOps, Google Cloud

Licensed Practical Nurse PT 14 Hours Night Shift

Remote Work From Home Part Time Data Agent

Senior Staff Quantitative UX Researcher, Core

Work at Home Tarot Readers, Clairvoyants, Mediums, Psychics Seeking