Casualty Claims Examiner ($2,500 Sign-On Bonus)
About the position
Come grow with GEICO's Casualty Claims Team! It's an exciting time! We're in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience looking to help deliver world-class service to our clients. In this role, you will have an opportunity to work with a thriving team of professionals experienced in bodily injury claims handling. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. You will play a pivotal role in delivering operational excellence and efficiency by engaging in timely and thorough investigations, establishing proof of loss by evaluating accident details and medical documentation, negotiating injury settlements, assembling information from outside resources, providing relevant documentation, and resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change.
Responsibilities
? Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and delivers on the GEICO promise, communicating and guiding them through the claims process.
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? Assure coverage for each loss and all policy provisions before processing payments.
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? Investigate all aspects of the claim to determine liability percentage and legal responsibility.
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? Identify and evaluate claims indicators of fraud and escalates as appropriate.
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? Utilize all claims tools provided to properly evaluate liability and extent of damages.
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? Evaluate damages in accordance with investigative findings and establish value to pay only what is owed.
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? Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned.
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? Authorize negotiated payment for established damages within your designated authority.
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? Submit requests for authority on evaluations that exceed your personal, assigned authority.
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? Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines.
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? Adjust reserves adequately on all new and existing claims.
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? Participate as an active member of claims forums as required.
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? Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings.
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? Perform Other Duties as may be assigned.
Requirements
? Minimum one (1) year of highly successful Bodily Injury claims handling experience
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? Current Adjuster License or ability to obtain within 30 days of employment
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? Outstanding customer service and professional communication skills, both oral and written
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? Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
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? Exceptional negotiating skills
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? Proficient computer skills with ability to function in all Microsoft Office Programs
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? Highly organized
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? Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
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? Demonstrated ability to exercise good judgement
Nice-to-haves
Benefits
? Premier Medical, Dental and Vision Insurance with no waiting period
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? Paid Vacation, Sick and Parental Leave
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? 401(k) Plan
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? Tuition Assistance
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? Paid Training and Licensures
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