Client Service Representative (Entry Level)
Spark Shipping is a high growth eCommerce automation platform that strives to help eCommerce businesses automate the full order lifecycle and gain greater insights into their business. We?re looking for an entry level Client Service Representative to help answer technical phone & email support inquires.
Requirements:
Answer technical phone and email inquires
Resolves product or service problems by clarifying the customer?s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution
Escalating technical issues to the support team through support tracking system
Assist in the setup and onboarding of new clients
Assist in writing knowledge base articles
Qualifications:
Strong analytical skills
Strong verbal and written communications skills
Ability to work in very fast paced environment
Must be highly organized, responsive, detail oriented and have the ability to prioritize and complete... multiple tasks with a high degree of accuracy.
Bonus Points:
Experience with HTML, CSS, JS (jQuery)
A candidate who is able to work in our office Boston office is required.
Recent college graduates are welcome.
To apply ? please email your cover letter and resume to the address below
Similar Remote Jobs
Client Service Representative (Entry Level)
Posted on: 24-09-2024 00:00
FedEx Pick Up Delivery Driver
Posted on: 24-09-2024 00:00
Call Center Customer Service Representative
Posted on: 24-09-2024 00:00
Virtual Call Center Agent (Remote)
Posted on: 24-09-2024 00:00
Remote Call Center Representative (Internal)
Posted on: 24-09-2024 00:00
Remote Healthcare Customer Service Representative
Posted on: 24-09-2024 00:00
Inbound Calling Executive - Remote
Posted on: 24-09-2024 00:00
EDI Project Manager (Part Time)
Posted on: 24-09-2024 00:00
Remote Chat Support (Entry Level)
Posted on: 24-09-2024 00:00
Back Office istant Manager Remote
Posted on: 24-09-2024 00:00
Best Make Money Remote Customer Service Jobs for Teens
Posted on: 13-12-2024 17:47
IT Operations Manager
Posted on: 11-11-2024 03:50
Looking for a freelance 3d artist
Posted on: 09-12-2024 18:32
Sales Manager, Amazon
Posted on: 16-07-2024 18:48
People Development Consultant - Remote and Flexible Hours
Posted on: 16-11-2024 00:00
Educators (Urgent need/Remote/Flexible Schedule)
Posted on: 16-07-2024 18:49
Solar Sales Closer Extraordinaire
Posted on: 19-08-2024 00:00
Customer Support Specialist (Remote) - AT Chewy
Posted on: 19-11-2024 06:07
Remote Work from Home Data Entry Computer Job - Part Time
Posted on: 12-12-2024 19:16
Cooler Service Technician?/Vending Driver - Coca-Cola Bottling
Posted on: 25-11-2024 05:19