Customer Care Agent - Part-Time Flex Schedule

Remote, USA Full-time Posted 2025-04-24

Description:
? Provide exceptional support to prospective and current students
? Address student inquiries, troubleshoot issues, and guide students through program enrollment and completion
? Act as the first point of contact for students
? Monitor student progress and engagement
? Assist students with platform navigation and technical troubleshooting
? Maintain accurate records of student interactions and progress
? Assist in the planning and execution of virtual student events and engagement initiatives
? Identify and escalate complex student concerns as needed

Requirements: ? 3-7+ years of experience in customer service, student support, or sales, preferably in an education or wellness-related field ? Strong communication skills with the ability to build rapport and provide outstanding customer care ? Experience working with CRM systems (Salesforce preferred) and customer support tools (Zendesk, live chat, email support) ? Ability to multitask, prioritize responsibilities, and remain adaptable in a fast-paced environment ? A passion for health, wellness, and education is a plus ? Bilingual in Spanish is a plus

Benefits:
? Sick days, accrued based on hours worked
? 401K plan with employer contribution of up to 4%
? Free access to our educational offerings
? Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
? A variety of seasonal health and wellness perks

Apply for the Job

Customer Care Agent - Part-Time Flex Schedule

Similar Remote Jobs

Customer Care Agent - Part-Time Flex Schedule

Remote Part Time Data Entry Clerk, Typing

Remote Recruiter - Strategic Accounts (Skilled Trades)

Part-Time Cleaners - Airbnb, Post-Construction, Rental Apartments

Work From Home Amazon Data Entry Jobs - Part-Time

L2 SOC Analyst 3rd shift/ Remote, 12 Months Contract

Night Shift LPN- Remote Georgia

Night Shift LPN- Remote Georgia

Customer Care Agent - Part-Time Flex Schedule

Internet Sales Consultant - Ideal for Fresh Graduates, College Students, and Undergraduates!

Remote jobs with aetna - Document controller

Virtual Observation RN (On-Site) - Part Time, Evenings 11a-11p - Greater Columbus Area

Volunteer: Film Director

No Experience Chat Operator (Remote / Entry Level)

Home Based Data Entry Jobs For House Wife and College Students

Work From Home Job-(No Experience) Amazon Data Entry Jobs

Junior Bookkeeper -- Remote

Home-based Customer Service Representative/Data Entry

Live Chat Support

Remote Data Entry Clerk ? Entry Level