Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Requirements
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service ( Remote work )
Posted on: 27-02-2025 00:00
Graphic Designer for U.S based brands
Posted on: 27-02-2025 00:00
Work from Home Psychic Positions Available
Posted on: 27-02-2025 00:00
Senior Technical Writer - Fully Remote
Posted on: 27-02-2025 00:00
Remote Vacation Planner - Entry Level
Posted on: 27-02-2025 00:00
Remote Pharmacy Technician (Retail Experience Required)
Posted on: 27-02-2025 00:00
Live Chat / Customer Support Remote
Posted on: 27-02-2025 00:00
Accounting/Data Entry Clerk - Entry Level
Posted on: 27-02-2025 00:00
Live Chat Operators ? Immediate Start
Posted on: 27-02-2025 00:00
Associate Manager, Fund Finance & Operations
Posted on: 27-02-2025 00:00
Customer Support Associate ? Live Chat (Remote / No Experience)
Posted on: 23-08-2024 00:00
Remote Google Jobs Entry Level $30/Hour
Posted on: 16-07-2024 19:02
“
Posted on: 19-09-2024 00:00
Online Account Support Manager
Posted on: 16-07-2024 19:03
UPS Data Entry jobs From Home ? [Entry Level/No Experience]
Posted on: 09-07-2024 07:20
American Airlines Cabin Crew Assistant Training Included Full-Time
Posted on: 12-09-2024 00:00
American Airlines Flight Attendant Part-Time Paid Training Included
Posted on: 12-09-2024 00:00
Account Manager, Analyst
Posted on: 23-02-2025 00:00
Oracle Fusion Enterprise Account Executive
Posted on: 27-02-2025 00:00
Airline Jobs Remote, Remote Aviation Jobs, Airline Remote Customer Service Jobs US ( Manager, Contact Center )
Posted on: 14-02-2025 07:18