Guest Service Operations Coordinator

Job Summary:

Position: Guest Service Operations Coordinator at Disney...

Salary: Competitive

Job Type: Full-time

Company: Disney

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts, Retirement Plan, and more

Description:

As a Guest Service Operations Coordinator at Disney, you will play a crucial role in ensuring the highest level of guest satisfaction and operational efficiency. You will be responsible for coordinating guest services, managing staff schedules, overseeing daily operations, and resolving guest issues in a timely and professional manner. You will work closely with the management team to uphold Disney?s high standards of guest service and operational excellence.

Requirements:

1. High school diploma or equivalent

2. Excellent communication and customer service skills

3. Strong organizational and time management abilities

4. Ability to work in a fast-paced environment

5. Previous experience in guest service or hospitality preferred

6. Knowledge of Disney products and services is a plus

7. Ability to work flexible hours, including nights, weekends, and holidays

Responsibilities:

1. Coordinate guest services and ensure a seamless guest experience

2. Manage staff schedules and monitor performance

3. Handle guest inquiries, complaints, and feedback promptly and professionally

4. Maintain cleanliness and organization in guest service areas

5. Assist with training and development of staff members

6. Monitor and enforce company policies and procedures

7. Collaborate with other departments to ensure smooth operations

Benefits:

? Competitive salary

? Health and dental insurance

? Paid training and career development opportunities

? Paid vacations and holidays

? Employee discounts on Disney products and services

? Retirement plan with employer contributions

? Opportunities for advancement within the company

Educational Qualifications:

? High school diploma or equivalent

Experience:

? Previous experience in guest service or hospitality preferred

Company Overview:

Disney is a world-renowned entertainment company known for its iconic characters, theme parks, and media properties. With a commitment to excellence and innovation, Disney strives to create magical experiences for guests of all ages. As a Guest Service Operations Coordinator at Disney, you will have the opportunity to be a part of a dynamic team dedicated to delivering exceptional service and creating unforgettable memories for guests. Join us and be a part of the magic!

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