Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Remote, USA Full-time Posted 2025-06-05

Company : TridentCare
This position is a hybrid Lab Dispatcher and Customer Service Representative position
Dispatcher Essential Duties and Responsibilities :
? Properly documents changes to orders requested by facility and / or ordering physician.
? Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
? Ensures dispatched orders are confirmed as received by technicians.
? Contacts facilities when scheduling or re-scheduling is necessary for any reason.
? Coordinates reassignment of orders to different technicians when necessary.
? Assists with inbound Customer Service calls as needed or directed.
Dispatcher Qualifications :
? High School Graduate or GED.
? Proficient to expert use of Microsoft Office software.
? Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
? Ability to focus on the task at-hand in a busy, call center environment
Work-From-Home Requirements :
? Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
? Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
? Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).

Apply for the Job

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Similar Remote Jobs

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

(Part-Time) Fedex Entry-Level Remote Jobs (No Degree, No Experience)

Start Your Career: American Express Remote Data Entry Jobs

Netflix Remote (Data Entry Jobs) $76000/Yearly ? No Experience

Customer Service Agent - Starting at $18.50/hour - Remote

Data Entry - Health Insurance - Temp to Perm-Remote

Entry Level Game Tester / Reviewer (Remote, No Experience)

Work-From-Home Sales & Customer Support for Major Cruise Line

Netflix Remote (Part/Full Time Jobs) $75000/Yearly ? Apply Now

[Hiring] Virtual Assistant Sales Role @Mom to Virtual Assistant

Mail Package Handler

Provider Customer Service Call and Chat Representative - Remote in IN

Virtual Customer Care Chat Professional: $25-$35 an Hour (Full-Time)

Chief Financial Officer

Data Analyst (US Remote Only)

American Express Data Entry Remote Jobs

Flexible Remote Customer Service Jobs for Teens Entry Level

Part Time Customer Service Representative

Call Center Agent/Data Entry Clerk

100% Remote - Level 3 SOC Analyst (3rd Shift)