Lead Customer Experience Specialist

Remote, USA Full-time Posted 2025-07-20

Job Summary of Lead Customer Experience Specialist:

Exceptional customer service delivery is a critical aspect of the Lead Customer Experience Specialist at FedEx, and it requires adequate interaction with customers, understanding their unique needs, and providing viable solutions. The job encompasses package processing, timely responses, and sales transactions, requiring both full-time and... part-time employment.

Benefits of Lead Customer Experience Specialist:
? insurance benefits
? A fast paced exciting work place where you can refine your skills.

About Us:

At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference.friendly face and positive attitude to support our customers in a retail location.You can make a positive impact in the lives of our customers each and every day!

We recognise that by recruiting remarkable and talented people, we can consistently live up to our promise delivering an outstanding FedEx experience to all our customers.We are looking for people to join our team of Lead Customer Experience Specialist, who together provide advice, services and solutions for our Customers.As a Lead Customer Experience Specialist, you will be the face and voice of FedEx, providing outstanding customer experiences each and every day. It`s not all about parcels, it`s about having fun, showing passion and wanting to take your career to new heights. Don`t worry if you`ve not worked in a Care Centre before, we will give you all the training and support you need

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Lead Customer Experience Specialist

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