Manager 1, Risk Management

Remote, USA Full-time Posted 2025-06-13

Intuit?s Risk Operations team is seeking a highly motivated and experienced leader to manage a team that operates on the front lines against fraud and financial risk. This team uses extensive research, analysis, and customer empathy to set appropriate guardrails and drive decisions that significantly impact both our customers and Intuit.

If you have risk management experience and are passionate about enabling businesses, driving operational rigor, and developing people, come join us!
Responsibilities
? Lead and manage a high performing and highly engaged team of front-line analysts to achieve business goals.
? Oversee the daily operations of the team and ensure productivity and service level KPIs are met.
? Conduct quality reviews of completed investigations to ensure accuracy and adherence to internal policies and procedures.
? Monitor customer experience to identify and drive improvements in processes and systems leading to better customer outcomes.
? Identify risks and operational needs in new policies or product features, and work to ensure risks are contained, effectively mitigated, or removed prior to launch
? Serve as an escalation point on complex customer issues to ensure empathetic, accurate, and efficient resolutions while containing risk.
? Collaborate with leaders across the organization to learn about new risks, capitalize on new opportunities, remove roadblocks, and ensure effective execution to meet all KPIs
? Lead or participate in initiatives utilizing project management rigor.

Apply for the Job

Manager 1, Risk Management

Similar Remote Jobs

Manager 1, Risk Management

Temporary Employee - Fine Arts

Coca-Cola Part Time Customer Support Jobs @Remote $27/Hour

Guest Experience Manager

Remote Chat Agent

Social Media Strategy & Activation Manager III.

Entry Level Remote Support (No Experience Needed) ?

Online Chat Jobs Graff, Ltd. No Experience - Part-Time

Part-time Online Data Entry Job No Experience Required (Remote)- United States

Part-time Online Data Entry Job No Experience Required (Remote)- United States

Customer Service Representative ? Work At Home-Delta Airline

Systems Analyst- Intermediate (Data Engineering/Architecture)

(Online Remote Jobs) UPS Virtual assistant jobs - Remote

Work at Home Customer Service Agent (Full-Time & Part-Time) (VA)

100% Remote :: ELK Admin. :: Alpharetta, GA (Can be Fully Remote) :: Contract Opportunity

Yelp Data Entry Specialist (Remote)

Customer Experience Specialist - Minneapolis/St. Paul, MN - Onsite at Delta Airlines Minneapolis, MN

$100K-$200K Per Year Remote High Ticket Sales Closing Appointments

Live Chat Support

Aetna Jobs In Columbus Ohio $28/Hour ? mysmartpros