Onboarding Specialist I (Las, Vegas, NV / Hybrid / Spanish Bilingual )

Employer Industry: Healthcare

Why consider this job opportunity:
• Salary up to $20.00 per hour
• Competitive compensation and comprehensive medical benefits
• Opportunities for ongoing learning and career growth
• Flexible hybrid work model with in-office requirements three times a week
• Employee wellness programs and fun company events
• A supportive environment where your voice matters and your work has a meaningful impact

What to Expect (Job Responsibilities):
• Visit patients and caregivers in their homes to facilitate onboarding
• Acquire necessary signatures for documents using a Surface Pro and iPhone
• Provide brief orientations to ensure caregivers and patients are set up for their care plans
• Participate in semi-weekly meetings with colleagues in Las Vegas, NV
• Input and update case files and account data within the Salesforce CRM tool

What is Required (Qualifications):
• At least 1 year of previous experience in a fast-paced customer service role
• Proven exceptional customer service experience
• Experience in a high-volume inbound and outbound call environment
• Strong phone and verbal communication skills along with active listening skills
• Attention to detail and data accuracy

How to Stand Out (Preferred Qualifications):
• Bilingual in Spanish or other languages
• 2 years of experience with Salesforce
• 2 years of Medicaid experience in a homecare agency environment

#Healthcare #CustomerService #Onboarding #CareerGrowth #HybridWork #EmployeeExperience

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.