Online Customer Service Representative

Remote, USA Full-time Posted 2025-04-17

? *About the Role:**

The Online Customer Service Representative is responsible for providing exceptional customer service to our online customers. This includes answering customer inquiries, resolving issues, and ensuring a positive shopping experience.

Key Responsibilities: ? Respond to customer inquiries via phone, email, or chat. ? Solve customer complaints and resolve issues promptly and professionally. ? Upsell and cross-sell products to customers as needed.

Requirements: ? High school diploma or equivalent required. ? Excellent communication and problem-solving skills. ? Ability to work in a fast-paced environment and adapt to changing situations.

Compensation:

This role offers a competitive hourly rate of $14-$22 per hour, plus annual or quarterly performance incentives and additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Benefits:

Walmart offers a comprehensive benefits package including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, among others. Our benefits are subject to change and may be subject to a specific plan or program terms.

Apply for the Job

Online Customer Service Representative

Key Responsibilities: ? Respond to customer inquiries via phone, email, or chat. ? Solve customer complaints and resolve issues promptly and professionally. ? Upsell and cross-sell products to customers as needed.

Requirements: ? High school diploma or equivalent required. ? Excellent communication and problem-solving skills. ? Ability to work in a fast-paced environment and adapt to changing situations.

Similar Remote Jobs

Online Customer Service Representative

Online Customer Service Representative

Data Entry Clerk (Remote)

Remote Call Center Agent

Remote Client Service Specialist

Special Education Compliance Specialist

Remote Chat Support Agent

Part-Time UPS Remote jobs

Remote Customer Service Representative

Client Lead Recruiter, PXT

Call Center Representative (Work From Home)

American express virtual customer care professional

USA Spanish Internet Rater

Lowe?s ? Specialty ASM ? Lewes, DE

Work from Home Customer Service - Phone & Email Support

Remote File Clerk

TRANSPORTATION REPRESENTATIVE, CO

Transfer Admission Evaluator and Advisor (Student Services Professional ll)

Remote RN- Evening/Weekend Focus

Data Entry Clerks / No Experience (Remote)