Remote Call Center Customer Service Representative - Medicaid...

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
? Salary up to $16.00 hourly
? Career Growth Opportunities
? Full Benefit Options
? No Weekends
? Positive and employee-friendly culture
? Opportunity to support Medicaid members in South Carolina

What To Expect (Job Responsibilities)
? Respond to South Carolina Medicaid member inquiries in a call center environment
? Gather information, assess caller needs, research and resolve inquiries
? Provide clear information regarding member eligibility and assist with Medicaid applications
? Follow documented policies and procedures including call handling and escalations
? Act as an advocate for Medicaid members to ensure their needs are met

What Is Required (Qualifications)
? Must be at least 18 years of age with a high school diploma or GED
? Background screening required
? Minimum of 1-year call center experience in telephone customer service or related experience
? Computer literacy and ability to use multiple programs

How To Stand Out (Preferred Qualifications)
? Positive and energetic attitude
? Ability to communicate clearly and confidently
? Ability to multi-task and manage time effectively
? Attention to detail, grammar, and spelling accuracy
? One year of medical insurance or medical office experience, preferred

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS

Apply Job!