Remote Client Care Advocate

Client Care Advocate

Job Overview...
Join our dynamic team as a Client Advocate where you will play a crucial role in providing exceptional service to our clients. As a Client Advocate, you will be an important point of contact for our clients, ensuring their needs are met and issues are resolved promptly and effectively.

This position has flexible hours 4pm EST - 7pm EST or 5pm EST - 8pm EST

Duties:
• Communicate with clients to understand their needs and provide appropriate solutions
• Maintain strong relationships through regular check-ins
• Address client inquiries and concerns in a professional and timely manner
• Advocate for clients' interests within the organization

Requirements:
• Proven self-started and able to manage themselves under little supervision
• Experience in customer service
• Strong communication skills, both verbal and written
• Excellent organizational skills with the ability to prioritize tasks effectively
• Demonstrate ability to work in a fast-paced environment

If you are passionate about delivering exceptional client service and possess the skills mentioned above, we invite you to apply for the Client Advocate position. Join us in making a difference for our clients every day! Please complete the Indeed Assessments to be considered for an interview!

Shane Smith Law is an Equal Opportunity employer. EOE M/F/Disabled/Vet

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 15 ? 20 per week

Schedule:
? Monday to Friday

Location:
? North Carolina (Required)

Work Location: Remote

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