Remote Customer Service Associate
Remote, USA
Full-time
Posted 2025-07-22
Overview:** Join Chewy, America's #1 pet pharmacy, as a Customer Service Associate and become part of a team dedicated to delivering exceptional experiences for pet parents. As a remote employee, you'll work from home, residing in Kentucky, and perform all work within the state. We offer competitive pay, benefits, and a supportive culture, making it an ideal opportunity for those who want to make... a difference in the lives of pets and their owners. **Responsibilities:** ? Engage with pharmacy customers via inbound calls and other communication platforms, addressing their concerns and providing solutions. * Research and problem-solve to resolve customer issues, following up as needed to ensure customer satisfaction. * Go above and beyond to 'wow' our customers, thinking critically to provide solutions while adhering to high safety and regulatory standards. **Qualifications:** ? 1-2 years of experience working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass a background check for KY Rx Tech license ? Commitment to being your best ? *Benefits:** ? Competitive pay and benefits ? Culture of belonging where you'll feel valued and recognized for your skills and contributions ? Opportunities for growth and development ? Flexible schedule and remote work arrangement ? Chance to make a difference in the lives of pets and their owners
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