Remote Customer Service Representative
Contact Center Account Specialist Overview
Citadel is seeking an experienced Contact Center Account Specialist to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences while promoting and selling our products and services.
? Respond to inbound phone and multimedia inquiries, meeting established metrics and service level agreements.
? Maintain advanced knowledge of Citadel's product lines to provide accurate recommendations and troubleshoot service issues.
? Identify customer needs through conversations and account reviews, promoting cross-selling opportunities and generating qualified referrals to other departments when necessary.
? Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
? Meet and comply with all requirements set forth in the SAFE Act, including successful completion of background checks and obtaining a unique identifier from the NMLS.
What We Offer
? Opportunity to work in a dynamic and growing organization.
? Comprehensive training program to develop your skills and expertise.
? Competitive compensation and benefits package.
? Collaborative and supportive work environment.
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Administrative Assistant/Data Entry Clerk
Posted on: 27-02-2025 00:00
Remote Jobs for Students
Posted on: 27-02-2025 00:00
Online Chat Support Representative
Posted on: 27-02-2025 00:00
Remote - Business Development
Posted on: 27-02-2025 00:00
Text Collector (Project Nimbus)
Posted on: 27-02-2025 00:00
Fully Remote Sales Specialist
Posted on: 27-02-2025 00:00
Remote Front Desk Attendant
Posted on: 27-02-2025 00:00
iOS Developer Retail Engineering
Posted on: 27-02-2025 00:00
Host for Fitness Experiences
Posted on: 27-02-2025 00:00
Data Engineer - Growth Insights and Foundations
Posted on: 19-02-2025 06:29
Customer Service Representative II - Remote (FL, MA, TN)
Posted on: 22-09-2024 00:00
Delta Airlines Virtual Customer Support Specialist ?Hiring Now
Posted on: 16-11-2024 19:13
$17hr. Remote Medical Insurance Rep **FLORIDA ONLY***
Posted on: 01-10-2024 00:00
Coordonnateur de projet, Mandiant Consulting, Google Cloud
Posted on: 04-02-2025 19:20
Crew Team Member
Posted on: 27-02-2025 00:00
Walmart Remote Data Entry Jobs (At Work Home) $30/Hr
Posted on: 16-07-2024 18:35
Part Time Recruiter
Posted on: 02-10-2024 00:00
Online Remote Amazon Data Entry Jobs (URGENT) - Part-Time
Posted on: 16-07-2024 18:37
IT Services Sales Manager - New Jersey Government
Posted on: 03-12-2024 06:01