Remote Customer Service Specialist
We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.
Responsibilities...
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers? issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Providing training to new customer service agents.
Respecting client confidentiality at all times
Similar Remote Jobs
Remote Customer Service Specialist
Posted on: 05-09-2024 00:00
Online Special Education Teacher
Posted on: 05-09-2024 00:00
Entry level sales representative
Posted on: 05-09-2024 00:00
Remote Customer Travel Support
Posted on: 05-09-2024 00:00
Disney Vacation Specialist (Remote)
Posted on: 05-09-2024 00:00
REMOTE Call Center Representative
Posted on: 05-09-2024 00:00
Entry Level Customer Service
Posted on: 05-09-2024 00:00
Remote Customer Support Specialist
Posted on: 05-09-2024 00:00
Call Center Representative (Remote)
Posted on: 05-09-2024 00:00
Entry-Level Data Entry Specialist
Posted on: 05-09-2024 00:00
FedEx Retail Service Advisor
Posted on: 21-02-2025 00:00
Customer Service Representative - (Remote) FT - long term $15.00/hr. Paid training
Posted on: 31-01-2025 10:03
Writer - Freelance AI Tutor
Posted on: 31-07-2024 19:11
Remote Student Support Psychologist Kansas
Posted on: 07-10-2024 00:00
Remote Part Time Data Entry Clerk Jobs -$1400 weekly
Posted on: 20-01-2025 06:21
A Senior Customer Success Manager (Fixed Term Cover) is wanted remotely in a US company.
Posted on: 20-01-2025 00:00
Online Part-Time Jobs For Students
Posted on: 02-09-2024 00:00
Educators' Opportunity - Remote
Posted on: 16-07-2024 18:45
Social Media Moderator ? Facebook (Part-Time Remote Job)
Posted on: 31-01-2025 10:00
Caregiver (in-home, part-time)
Posted on: 08-10-2024 00:00