Remote Evening Hotel Coordinator- Weekend shift required
Remote Evening Hotel Coordinator- Weekend shift required
PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
? Assigns new claims to the appropriate claims handler.
? Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system.
? Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
? Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
? Participates in and maintains a quality service culture within the Customer Service Team.
? Attendance during scheduled work hours is required.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
? Performs other duties as assigned.
? Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred.
Skills & Knowledge
? Excellent oral and written communication
? PC literate, including Microsoft Office products
? Good customer service skills
? Strong organizational skills
? Good interpersonal skills
? Ability to work in a team environment
? Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Similar Remote Jobs
Remote Evening Hotel Coordinator- Weekend shift required
Posted on: 27-02-2025 00:00
(Part-Time Remote) UPS Service Parts Logistics Sales Account Manager
Posted on: 27-02-2025 00:00
Work From Home Delta [Live Chat Agent Jobs] ? Apply Now
Posted on: 27-02-2025 00:00
Amazon Work From Home ? No Experience Needed | Join Our Team
Posted on: 27-02-2025 00:00
YouTube Editor (Documentary Focus)
Posted on: 27-02-2025 00:00
Data Entry Support
Posted on: 27-02-2025 00:00
Delta Airlines Customer Service Agent Work From Home
Posted on: 27-02-2025 00:00
TikTok Social Media Manager ? Work From Home Jobs
Posted on: 27-02-2025 00:00
Walmart Jobs (Remote) $80/H - Apply Now
Posted on: 27-02-2025 00:00
YouTube Editor (Documentary Focus)
Posted on: 27-02-2025 00:00
Virtual Assistant: Join a Small B2B Software Company
Posted on: 24-01-2025 00:00
Pre-Licensing Training Agent - Remote - Florida
Posted on: 05-07-2024 05:50
CVS Remote Careers Remote Data Entry Jobs
Posted on: 27-02-2025 00:00
Customer Service Specialist-Remote
Posted on: 24-09-2024 00:00
Virtual Travel Data Entry - Work From Home
Posted on: 16-01-2025 19:16
Sales Reps. Needed-Remote Positions-No Cold Calls-We Train & Promote!
Posted on: 27-02-2025 00:00
Amazon Work From Home Data Entry Jobs No Experience - Part-Time
Posted on: 16-07-2024 18:47
Remote Customer Support - Phones, Emails, Chats, SMS - (6872)
Posted on: 06-11-2024 04:55
Product Owner & Solutions Summer Intern
Posted on: 22-11-2024 05:34
Remote Job Application Apple $26/Hour
Posted on: 15-10-2024 08:31