Remote Online Chat Specialist (Entry Level)
Company Description
HVUD is committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water.
If those are your values too, we look forward to hearing from you!
Job Description
We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses? websites and social media accounts and candidate must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
Responsibilities: ? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns ? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate ? Crete relationships with new customers to better understand and achieve their needs ? Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image. ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? This position is also a remote position in which you will be working from home
Qualifications
? High school diploma or equivalent.
? Experience in customer service.
? Strong telephone etiquette.
? Familiarity with CRM tools.
? Excellent communication skills.
? Ability to manage multiple tasks at once.
? Ability to adapt to different personalities.
Additional Information
It?s been an honor to contribute to and be a part of countless success stories of all our clients, past and present, and we have just gotten started.
Similar Remote Jobs
Remote Online Chat Specialist (Entry Level)
Posted on: 23-02-2025 00:00
Virtual Chat Support Executive - Part-Time
Posted on: 23-02-2025 00:00
Freelance Remote Transcriber - English (US)
Posted on: 23-02-2025 00:00
Freelance Math Expert - Flexible Scheduling
Posted on: 23-02-2025 00:00
American express virtual customer care professional
Posted on: 23-02-2025 00:00
freelancer online typing jobs ? DE0958
Posted on: 23-02-2025 00:00
Live Chat Support Agent - Remote
Posted on: 23-02-2025 00:00
Work From Home Data Entry Job
Posted on: 23-02-2025 00:00
College Student - Social Media Management
Posted on: 23-02-2025 00:00
Disney Remote Jobs Data Entry $28/Hour
Posted on: 23-02-2025 00:00
Director - Controller
Posted on: 29-10-2024 05:42
Entry-Level Sales Consultant
Posted on: 27-02-2025 00:00
Remote Insurance Sales - No Experience Needed
Posted on: 31-01-2025 10:03
Service Associate - Part Time - Omaha, NE
Posted on: 27-02-2025 00:00
Experienced Sabre Travel Consultant
Posted on: 21-11-2024 08:14
Data Analyst
Posted on: 02-08-2024 17:49
Entry Level Life Agent - No Experience Necessary (Remote)
Posted on: 28-11-2024 04:54
(Live Chat Jobs) Amazon Chat Support Jobs Work From Home ? Hiring Now
Posted on: 05-08-2024 00:00
DOE CCI Internship Program (Summer)
Posted on: 27-02-2025 00:00
Client Service Associate
Posted on: 31-01-2025 09:56