Special Projects Digital Experience Strategist

About the position

The Special Projects Digital Experience Strategist at Apple will play a pivotal role in enhancing the online shopping experience by leveraging generative AI technologies. This position focuses on expanding e-commerce tools across various platforms and countries, ensuring that customer experiences are personalized and engaging. The strategist will collaborate with cross-functional teams to drive business insights, optimize digital commerce strategies, and communicate effectively with senior leadership.

Responsibilities
? Drive the development and execution of AI-powered customer experiences for Apple Retail.
,
? Support the expansion of e-commerce tools to new platforms and countries.
,
? Analyze industry trends and consumer insights to identify new business opportunities.
,
? Oversee end-to-end planning and program management for new features and projects.
,
? Provide feedback on designs and solutions in cross-functional forums.
,
? Synthesize data-driven insights into actionable recommendations for digital commerce strategies.
,
? Lead key business decisions and track priorities to influence roadmap planning.
,
? Author and present strategic briefs to inform cross-functional partners about business priorities and performance.

Requirements
? 3+ years of work experience, with at least 1 year in an e-commerce, strategy, customer experience, and/or AI-related role.
,
? Excellent analytical skills with a focus on data-driven decision making.
,
? Strong verbal and written communication skills, including proficiency in Keynote and PowerPoint.

Nice-to-haves
? Experience working on significant customer-facing generative AI experiences or tools.
,
? Knowledge of technology trends such as AI and the global retail/e-commerce B2C industry.
,
? Proven ability to build collaborative relationships with cross-functional teams.
,
? Track record of problem-solving in ambiguous situations with attention to detail.

Benefits
? Health insurance coverage
,
? 401k retirement savings plan
,
? Paid holidays
,
? Professional development opportunities
,
? Flexible scheduling options