Team Lead - Airbnb

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can?t wait to discuss how we can help you find growth!

About the Team Lead - Airbnb:

MarketStar seeks a results-oriented Team Leader to manage and inspire revenue-focused teams (SDR, Customer Onboarding). This leader will drive team performance, efficiency, and a positive culture, leveraging 4+ years in revenue roles and 1+ year in successful management.

Location: Hybrid - Ogden, UT

What Will You Do?
? Lead and manage daily operations of SDR and Customer Onboarding teams to achieve client and MarketStar KPIs. This includes coaching, mentoring, performance management, and fostering a high-performing culture.
? Drive team efficiency and performance by implementing effective systems, adapting to client strategies, and ensuring a strong understanding of client offerings across relevant territories.
? Collaborate with Sales Operations, QA, and Training to optimize team performance and develop individual growth plans for team members.
? Take ownership of team-related operational tasks, partnering with client contacts and the Program Manager.

What Do You Need to Succeed?
? Proven experience (4+ years in revenue roles, 1+ year in management) with a strong track record in B2B sales, business development, customer success, or account management (coaching/training experience preferred).
? Solid understanding of the software vendor, IT Services, SaaS, or system integrator space (preferred).
? Bachelor's degree or equivalent experience, with fluency in English (and other languages as needed).
? Proficiency in basic computer skills, MS Office/GSuite, and CRM tools.
? Demonstrated ability to build relationships, communicate effectively (written and verbal), analyze data for improvement, and solve problems.
? Key attributes: results-oriented, passionate about sales, solution-oriented, high EQ, proactive, resilient, and diligent.

What We Offer:

In our commitment to our ?We Care? value, we believe in providing employees with valuable mental and physical well-being benefits including:
? Structured learning and career development programs
? Mental health program
? Generous Paid Time Off policy
? Paid medical leave
? Child/Dependent care reimbursement
? Education reimbursement
? 401k match, hardship loan program, access to financial wellness advisor
? Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.

Expected hours: 40 per week

Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Employee discount
? Flexible schedule
? Health insurance
? Paid time off
? Paid training
? Vision insurance

Shift:
? 8 hour shift
? Day shift

Work Location: Hybrid remote in Ogden, UT 84401