Virtual Receptionist - Evenings

Job Title: Remote Receptionist
Vegas Venture Planners
Location: Remote...
About Vegas Venture Planners: Vegas Venture Planners is a premier travel agency specializing in crafting unforgettable experiences for clients in Las Vegas and beyond. Our dedication to excellence and personalized service sets us apart in the industry. As we expand our remote operations, we are seeking a friendly and professional Remote Receptionist to join our team and be the welcoming face of our agency.
As a Remote Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. You will play a vital role in creating a positive and memorable experience for our clients from the moment they reach out to us, whether by phone, email, or live chat.
Answer incoming calls, emails, and chat inquiries promptly and professionally, providing information and assistance regarding travel bookings, inquiries, and general questions.
Assist clients with booking modifications, cancellations, and other requests, ensuring accuracy and adherence to company policies.
Coordinate with travel agents and other team members to address client needs and ensure seamless communication and service delivery.
Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating travel arrangements for staff members.
Previous experience in receptionist or customer service role, preferably in the travel or hospitality industry.
Proficiency in using office equipment, including phones, computers, and software applications such as Microsoft Office Suite.
Ability to work independently in a remote environment while maintaining a high level of professionalism and customer service.
Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed to accommodate client needs.
Passion for travel and a genuine desire to help others create memorable experiences.
Flexible remote work schedule
Access to exclusive travel perks and discounts
How to Apply: If you are personable, organized, and passionate about travel, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining Vegas Venture Planners as a Remote Receptionist

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