Work For Delta

Job Title: Customer Service Representative

Company Overview...

Welcome to Delta Airlines, where we connect the world and bring people closer together. With a legacy of excellence and a commitment to customer satisfaction, we are one of the leading airlines globally. Join our team and be a part of a company that values diversity, innovation, and superior service.

Job Description

As a Customer Service Representative at Delta, you will be the face of our company, providing exceptional service to our valued customers. Your role is crucial in ensuring a seamless travel experience, from check-in to boarding and beyond. If you are passionate about helping others, thrive in a fast-paced environment, and have a knack for problem-solving, we want to hear from you!

Responsibilities
? Greet and assist customers at the ticket counter and gate areas.
? Handle ticketing, reservations, and baggage inquiries.
? Provide accurate and timely flight information to passengers.
? Resolve customer complaints and issues with empathy and professionalism.
? Ensure compliance with all airline regulations and safety standards.
? Work collaboratively with team members to achieve operational excellence.

Qualifications
? High school diploma or equivalent required; college degree preferred.
? Previous customer service experience, ideally in the airline or hospitality industry.
? Excellent communication and interpersonal skills.
? Ability to remain calm under pressure and handle stressful situations with poise.
? Proficiency in basic computer applications and ticketing systems.
? Flexibility to work various shifts, including nights, weekends, and holidays.
? Legal authorization to work in the United States.

Benefits
? Competitive salary and comprehensive benefits package.
? Travel privileges for you and your family on Delta Airlines.
? Health, dental, and vision insurance.
? 401(k) retirement plan with company match.
? Opportunities for career advancement and professional development.
? Supportive and inclusive company culture.

How to Apply

If you are ready to embark on an exciting career journey with Delta Airlines, please submit your application through our online portal. Be sure to include your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.

Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Contact Information

For any inquiries regarding the application process, please contact our HR department at [email protected].

We look forward to welcoming you to the Delta family

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